If you’ve ever wondered why it seems like your food is taking forever to get to you that may because the delivery driver is busy eating your food. According to a recent survey, nearly 30% of delivery drivers admitted to sampling some of your food before handing it to you.
The data from the survey came after foodservice distributor US Foods asked about 500 food delivery drivers and 1,500 customers who order through apps about their “habits and pain points.” What US Foods also found was that twenty-one percent of customers who use apps like UberEats, GrubHub, Doordash, and Postmates say they suspected that a delivery driver took food at some point, and 54% of drivers admitted to being tempted by the smell of a customer’s food. About half of those drivers actually took a bite.
“We’re sorry to report that sometimes, impulse gets the best of deliverers, and they violate their sacred duty by taking some of the food!” US Foods said in a statement. UberEats and GrubHub have yet to comment on the findings, but some customers are hoping restaurants do something with the new information.
However, drivers had their own complaints, like how 60% said they are consistently irritated by customers who leave little or no tip. Deliverers also complained about food not being ready on time at the restaurant, while 39% said they have received unclear instructions from a customer using the app.